ATN – AERO & MS
Help Desk Contact Information

  

Please email or call the appropriate Help Desk for your location listed below.

Your Jacobs Employee ID number is required from both Jacobs employees and teammates to have a password reset. If you do not know this number, contact your local HR department.

You must email your Help Desk from a company email account. They cannot provide login information to personal email accounts.

  
  Group Email Address   Phone Number
  CLG (AERO) clgIThelp@jacobs.com
  281-461-2300 Ask for IT
  Home Office atssupport@jacobs.com   931-393-6333
  I2S/MOG/EOG/ (MSOL) i2s.helpdesk@jacobs.com   813-282-3500 x259
  JMDG/IRES atssupport@jacobs.com   931-393-6333
  JSEG esscahelpdesk@jacobs.com   256-430-1030
  JSOG/TOSC atssupport@jacobs.com   931-393-6333
  JTOG/CMOE (AERO) atssupport@jacobs.com   931-393-6333
  JWSG/NTEC/TEST (AERO) atssupport@jacobs.com   931-393-6333
  NPC - Oak Ridge kristen.burgess@jacobs.com   865-220-4861
  NPC - Anchorage steve.landis@jacobs.com   907-751-3373
  NSS/FNS/CTS FNSHelp@jacobs.com   443-832-4613
  SALTT saltt.helpdesk@jacobs.com   850-337-2618
  Telecom eric.richards@jacobs.com   484-322-2240
  TG Tullahoma James.Teal@jacobs.com   931-393-6412
  TG/TECH/TFOME IT-Detroit2@jacobs.com   248-633-1450
         
  Global Help Desk
(JEG users outside of ATN)
Service Desk ticket:
https://jacobs.service-now.com
  866-992-2411
 
  System Outages      
  ATS

ATSSupport@jacobs.com

  931-393-6333